Nervecentre V8.1 Help for Users
Viewing and managing patients on waiting lists
Depending on your permissions, you can view and manage waiting lists from Outpatients > Manage > Waiting Lists. You can move one or more patients to another waiting list.
Viewing and managing patients on waiting lists on a mobile
You can't do this on a mobile.
Viewing and managing patients on waiting lists on a desktop
Viewing all patients on a waiting list
-
From Outpatients > Manage > Waiting Lists, select your search criteria.
Use the table below to choose your search criteria.
Specialty
Select a specialty to search for patients on a waiting list for that specialty.
For example, patients on waiting lists for trauma and orthopaedics.
Type
Select the type of waiting list.
Waiting List
Select a waiting list. Clinic Select a clinic to search for patients on waiting lists for that clinic. -
Select .
A table appears.
-
Double-click on a patient to view the waiting lists they are on.
From the bottom right of the screen, select to open another window. This allows you to view all the patients on a waiting list, and the waiting lists a specific patient is on, at the same time.
Overview of Manage > Waiting Lists
From Outpatients > Manage > Waiting Lists, you can view all the patients on a waiting list, and transfer patients between waiting lists.
|
|
Here you can select the criteria for your search. To clear one search term, select next to the search term. To clear your whole search, select next to . |
|
|
Select to search. |
|
|
Export the current results to an .xlsx file. |
|
|
Drag column headings here to group rows by that heading. Select next to the name of a group to remove it. |
|
|
Shows the table of data returned by your search. Select a column heading to sort the data by that heading. Read more about sorting the contents of a column Double-click on a patient to view the waiting lists they are on. |
|
Show details |
Select to view details about a waiting list a patient is on. From here, you can add notes, and you can record that the patient needs to remain on the waiting list. |
|
Transfer Waiting List |
Select to transfer one or more patients to another waiting list. Read more about transferring patients to another waiting list |
|
Send letter |
Select to send an ad-hoc letter to one or more patients. |
Viewing details about an entry on a waiting list
-
From Outpatients > Manage > Waiting Lists, select your search criteria.
-
Select .
-
Select a patient.
-
Select Show details.
Adding a note to an entry on a waiting list
-
From Outpatients > Manage > Waiting Lists, select your search criteria.
-
Select .
-
Select a patient.
-
Select Show details.
-
Select Add Note.
-
Enter any notes.
-
Select Save.
Checking and recording that a patient needs to stay on a waiting list
You can check the details of a waiting list entry are accurate and up to date, and check if the patient still needs to be on the waiting list.
If the patient still needs to be on the waiting list, you can record this. For example, if a patient is on a waiting for surgery, you might validate that they still need the surgery.
-
From Outpatients > Manage > Waiting Lists, select your search criteria.
-
Select .
-
Select a patient.
The waiting list entry must have the status 'Validation Required'.
-
Select Show details.
-
Select Set Validation Complete.
-
Enter any notes.
-
Select Save.
Removing a mark of validation from a waiting list entry
If you marked a waiting list entry as validated in error, you can undo this action.
-
From Outpatients > Manage > Waiting Lists, select your search criteria.
-
Select .
-
Select a patient.
The waiting list entry must have the status 'Validation Complete.
-
Select Show details.
-
Select Undo Validation Complete.
-
Enter any notes.
-
Select Save.
Transferring multiple patients to another waiting list
You can move patients between different waiting lists. For example, if a consultant leaves, you might move a patient to a waiting list for a different consultant.
-
From Outpatients > Manage > Waiting Lists, select your search criteria.
-
Select .
-
Select one or more patients.
They can be on different waiting lists.
-
Select Transfer Waiting List.
-
Select the waiting list you want to move the patients to.
-
Select Transfer.
The patient is moved to the waiting list you chose.
Sending ad-hoc letters to multiple patients
-
From Outpatients > Manage > Waiting Lists, select your search criteria.
-
Select .
-
Select one or more patients.
They can be on different waiting lists.
-
Select Send letter.
-
Select a letter you want to send.
For example, a letter about the appointment.
The following appear:
-
The name of the letter
-
The recipient of the letter
-
How the letter is delivered
-
Any attachments automatically added to the letter
-
-
Optional: edit the name of the letter.
-
To preview a letter:
-
From Preview for, select a patient to preview the letter for that patient.
-
Select Preview.
-
-
To edit the letter, select Editor.
-
To add attachments to the letter:
-
Select .
-
Search for an attachment, or browse folders until you find an attachment.
-
Select an attachment.
-
Select .
-
Select outside the dialogue box.
-
To save the attachments you added, select Yes.
-
-
To sign a letter, or to remove a signature from a letter:
-
From Preview for, select a patient to preview the letter for that patient.
-
Select Preview.
-
Select Sign off.
-
Select an option.
-
To sign the letter with your name, select Sign.
-
To sign the letter for someone else, select Sign as, then select their name.
-
To remove a signature from the letter, select Un-sign.
-
-
-
To send the letters, select Send.
Did you find this article helpful? Yes No
Sorry about that. Our help is a work in progress and we welcome any feedback.
Why wasn't this helpful? Please select one reason:
Thanks for your feedback.
Great!
Thanks for taking the time to give us some feedback.